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1. Payments and confirmation of your summer holiday or boot camp
To make a booking, you must complete a booking form and email it to us along with the appropriate payment. You will then be notified by email of the balance owing which is due 6 weeks before your arrival. For bookings made within 6 weeks of arrival, the full amount of your holiday is payable to confirm your booking. The client signing the booking form shall be liable for full payment for all those clients to whom the booking form applies and for any other person subsequently added to the booking. Payments can be made by UK or French cheques payable to “SummerZest” or by bank transfers in Pounds Sterling or Euros. A contract between SummerZest and a client will only exist once SummerZest has confirmed the booking via email and after the client’s initial payment has been cleared.
2. Deposits for your summer holiday
For bookings made more than 6 weeks before your arrival, a deposit of 30% per person is required to confirm your booking. The deposit of the holiday is payable at the time of booking and is not refunded under any circumstances save for paragraph 5.
A damage deposit is required on arrival in resort for your chalet. It shall not be cashed unless the property is damaged or items are missing at the final inspection.
3. Alteration of a holiday by the client
Amendments or alterations to a booking must be made in writing to SummerZest or the relevant agent, from the person who signed the booking form originally. You will be advised of any changes in costs that might occur as a result.
4. Alteration of a holiday by SummerZest
Should any significant alteration to any holiday for which a booking has been made become necessary, the client shall be informed promptly. The client shall be offered the choice of accepting the alteration, or a full refund of moneys paid, as long as the client has not yet arrived in Peisey Nancroix.
5. Cancellation of a holiday by SummerZest
If through circumstances beyond our control, SummerZest is forced to cancel your booking, the client may elect for a full refund; accept a holiday in equivalent or superior accommodation from us if such accommodation is available; or accept a holiday in accommodation of a lower standard to that booked together with a refund of the difference in price from us if such accommodation is available.
Circumstances beyond SummerZest’s control do not include events amounting to “force majeure”. Force majeure means unusual and unforeseen events such as war, threat of war, riot, terrorism, natural disasters, fire, technical problems or accidents with airports, ports or transport, inclement weather or governmental action. This is also applicable to the cancellation of activities due to weather or transfers due to damaged roads which are closed or deemed unsafe by local authorities; or vehicles unavailable or unsafe. SummerZest shall have no responsibility or legal liability to compensate the client for loss of opportunity to take up the holiday.
6. Cancellation of a holiday by the client
A cancellation by a client will only be confirmed once it has been received in writing by SummerZest. Clients are advised to send cancellations by recorded delivery to Jenny Yates c/o SummerZest at the address overleaf.
In the case of a cancellation by the client, SummerZest shall be entitled to retain as much of the deposit or other payment as is necessary to cover reasonable costs and losses by withdrawal. These figures only take into account expenditure to which the client is contracted, and not optional activities or services. SummerZest takes all reasonable steps to keep these costs to a minimum, and determines them using the following sliding scale. More than 6 weeks before arrival: deposit; more than 4 weeks before arrival: 50% of total holiday cost; more than 2 weeks before arrival 85% of holiday cost.
If cancellation is made and received more than 6 weeks before arrival, the deposit will be forfeited. If cancellation is made after full payment has been made and more than 4 weeks before arrival, a refund of 50% will be made; if it is more than 2 weeks before arrival, a refund of 15% will be made. No refunds can be made for any cancellations made and received less than 2 weeks (14 days) prior to arrival. We recommend that you ensure that your insurance policy covers you against irrecoverable cancellation costs.
If the balance of a holiday is not paid by the due date, SummerZest reserves the right to treat this as a cancellation and retain the booking deposit.
7. Personal injury
SummerZest accepts responsibility for negligence of its employees causing direct physical injury to clients only to the extent that it is obliged to do so by law. SummerZest cannot be held responsible for any other mishap to yourself or to your property and in particular for the consequences of the effects of strikes, wars, acts of terrorism, riots, robbery, sickness, quarantine, government intervention or other such happenings. We strongly advise that you take out appropriate insurance at the time of booking which covers you for all outdoor activities.
8. Liability of the client
All clients undertake to behave with propriety and in such a manner as to cause no damage, distress, danger or annoyance to other clients, property and/or any third party. The contract of any client in breach of this clause shall be terminated immediately and SummerZest shall have no further contractual obligations. We reserve the right to recover from the client the cost of any repairs or replacements following any unreasonable damage caused by the client. Credit card details will be required on arrival for this purpose and to cover the cost of any services booked during the clients' stay in circumstances reasonably deemed by SumerZest to be extreme, including significant damage, significant antisocial behaviour or illegal activities; SummerZest reserves the right to cancel the holiday forthwith and eject the client from our properties without compensation.
9. Liability of SummerZest
SummerZest had public liability insurance and professional indemnity insurance.
SummerZest accepts no responsibility for the actions of any of its clients and shall not be held liable for any claims made against them (or as a result of their actions) either by other clients or third parties. Where you do not suffer personal injury or death, SumerZest’s liability is limited to the invoiced holiday costs and in no circumstances extends to additional costs incurred in the taking of the holiday such as travel costs, activites not run internally by SummerZest.
11. Insurance
It is a condition of booking that all clients have appropriate insurance at the time of booking. This insurance must cover all activities chosen during their stay with SummerZest and cover public liability, property damage to the chalet and its contents and cancellation of the holiday.
12. Services provided by third Parties
Bookings for extra services, such as taxis, excursions activities, made on your behalf by SummerZest are subject to the terms and conditions laid down by the provider of the service and additional terms which may be laid down by SummerZest. SummerZest does not warrant the standard or performance of any extra services. You take full responsibility for satisfying yourself as to the quality and the provider’s ability to execute the services in advance and will address any grievance about the extra services by approaching the respective provider(s) directly.
13. Jurisdiction
These terms and conditions and the contract to which they apply shall be governed by UK law and shall be subject to the non-exclusive jurisdiction of the British courts.
If difficulty arises during your holiday you should advise the manager of SummerZest who will endeavour to resolve the difficulty.
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